Frequently Asked Questions

Tai Chi is an ancient Chinese martial art that has evolved into a graceful form of exercise and stress reduction. It involves a series of movements performed in a slow, focused manner, accompanied by deep breathing. Regular practice can improve balance, flexibility, strength, and reduce stress. It is suitable for people of all ages and fitness levels.

No prior experience is needed! Our Beginner Fundamentals course is designed specifically for those who have never practiced Tai Chi before. We start with the basics — proper stance, breathing, and simple movements — and gradually build up to more complex forms.

The time it takes varies by individual. Most students can learn the basic movements within a few weeks of regular practice. Mastering a complete form typically takes 3-6 months. Our courses are designed with structured progression, so you can advance at your own pace.

We offer courses in multiple Tai Chi styles, including Yang Style (the most popular and gentle), Chen Style (more dynamic with fast and slow movements), and Qigong (energy cultivation exercises). Each style has its own benefits, and we recommend starting with Yang Style for beginners.

Absolutely! Tai Chi is one of the most adaptable forms of exercise. Many movements can be modified for seated practice or adjusted for limited mobility. Our instructors provide alternatives for various physical conditions. Always consult your healthcare provider before starting any new exercise program.

We offer three membership tiers: Monthly Membership ($19.99/month) — access to all courses, monthly billing; Annual Membership ($199/year) — save 17% compared to monthly, full access; Lifetime Membership ($499 one-time) — permanent access to all current and future content. All plans include HD video streaming, progress tracking, and community access.

Yes! We offer several free courses and trial lessons that don't require membership. You can also purchase individual courses. However, membership provides the best value with unlimited access to our entire course library.

Yes, you can cancel your monthly or annual membership at any time. There are no cancellation fees. After cancellation, you'll retain access until the end of your current billing period. Lifetime memberships are non-refundable but provide permanent access.

You can upgrade from your Dashboard page. Click "Upgrade Plan" and choose your desired membership level. If you're upgrading from Monthly to Annual, we'll apply a prorated credit for your remaining monthly period.

Currently, each membership is for an individual account. However, we are developing family plans. Contact us at support@taichiharmonyhub.com for group discounts for studios or organizations.

We accept PayPal and major credit/debit cards (Visa, MasterCard, American Express) processed through PayPal's secure payment system. All transactions are encrypted and secure.

Absolutely. We use PayPal for payment processing, which employs industry-standard encryption and security measures. We never store your full credit card details on our servers. Your financial information is protected at the same level as major banking institutions.

All prices are displayed in US Dollars (USD). If you are paying from outside the US, PayPal will automatically convert the amount to your local currency at the current exchange rate.

We offer a 30-day money-back guarantee on all memberships and individual course purchases. If you're not satisfied within the first 30 days, contact our support team for a full refund. Please see our Refund Policy for complete details.

Monthly and Annual memberships auto-renew at the end of each billing period. You will receive an email reminder before each renewal. You can disable auto-renewal from your Dashboard at any time. Lifetime memberships are a one-time purchase with no recurring charges.

Our platform works on all modern devices — desktop computers, laptops, tablets, and smartphones. We support Chrome, Firefox, Safari, and Edge browsers. Videos are streamed in adaptive quality, adjusting to your internet speed for the best viewing experience.

Currently, our courses are available through online streaming only. This ensures you always have access to the latest version of each lesson and allows us to track your progress accurately. We are exploring offline download features for future updates.

Progress tracking is automatic. When you watch a lesson, the system records your viewing time and completion status. Your Dashboard shows overall course progress as a percentage, along with which lessons you've completed and your last watched position.

Try these steps: 1) Refresh the page, 2) Clear your browser cache, 3) Try a different browser, 4) Check your internet connection speed (minimum 2 Mbps recommended), 5) Disable browser extensions that might block video. If the issue persists, contact support@taichiharmonyhub.com.

Go to your Dashboard, click "Edit Profile" in the sidebar. You can update your display name, bio, and other settings. To change your password, click the "Change Password" option in the profile section.

Our shop offers premium Tai Chi practice essentials including authentic Tai Chi uniforms and clothing, training swords and fans, meditation cushions, Qigong accessories, and wellness books. All products are sourced from quality manufacturers and are designed to enhance your Tai Chi practice.

Yes! We ship worldwide. Domestic orders (US) typically arrive within 3-5 business days. International shipping takes 7-14 business days depending on the destination. Free shipping is available on orders over $50 within the US.

On any product page, click the "Inquire" button to fill out an inquiry form with your questions about the product, quantity, shipping, or customization. Our team responds within 24 hours.

We accept returns within 30 days of delivery for unused items in original packaging. See our Refund Policy for full details on returns and exchanges.